OPS - Converting real-time data into real-world measures

OPS Product

OPS (Operations Performance System) shows visually and with associated data outputs how a network is performing under different KPI conditions. It takes industry standard vehicle, vessel or system location inputs and plots locations on maps. Complex algorithms in-fill where location data isn't perfect (it usually never is) and provide a prediction layer, allowing you to calculate how you're performing currently, and how you're likely to perform in future.

Live calculations provide direct control-room feedback, and longer calculations determine how you're going against your ongoing reporting periods. Reporting for each period can be automated so your teams or your clients receive automated outputs, or bespoke views of the performance dashboard.

How it works?

Dynamic monitoring of your network's performance.

1

OPS tracks your vehicle (using a variety of data feed options) and records its location and other operational data if available, such as velocity or heading.

2

The necessary schedule and vehicle information is combined (using your timetable/schedule and vehicle 'block' diagrams, or public data sources such as GTFS-RT feeds) or port planning tools/AIS data. Live changes to the fleet can be quickly incorporated into OPS.

3

We then accurately estimate the arrival and departure times of your vehicle at a scheduled stopping location, which is triggered by a tuned geofence event. Our dynamic algorithm can predict, interpolate, recalculate, or fill-in missing data points, allowing you to see exactly where your vehicles are or were, and will be, and maintain accurate tracking through unscheduled disruption events.

4

With the analytics back-end and mapping software, you can visualise and playback any vehicle’s historical locations and performance. Data outputs can be configured (e.g. automated calculations for non-compliances, or notifications to users). Geofences can be configured for no-go areas, or safety monitoring on the network if you need to know if vehicles or vessels are entering high-risk areas.

5

You can measure live performance exactly as your contracts require, or test different performance measures historically (as we keep all your data for ongoing analysis). There are bolt-on prediction tools so your live running systems can query location predictions via API or database queries if you need that too.

This is, in a nutshell, the ❤ of OPS.

OPS features

OPS contains multiple features that individually can be used to monitor and analyse your network's performance.

VISUALISE YOUR PERFORMANCE

We show vehicles/vessels on a map so you can see where they are and what they're doing. We can create bespoke schematics if you'd prefer.

ALGORITHMS TO INFILL MISSING DATA POINTS

Where your location system isn't complete (e.g. SCADA measuring points) our algorithms, based on your operational characteristics and data, will determine where vehicles or vessels are between measurement points.

PLAYBACK INCIDENTS

We record all vehicle or vessel positions over time, so you can track individual movements over time or at a single point of time. You can see how the network was running at critical points in your performance cycle.

CALCULATE KPI PERFORMANCE

We use your KPI rules to calculate precise performance. No KPI is too complex. We can give you instantaneous results, or how you're tracking towards each reporting period. The results can be shared via a dashboard or automated reports. We can add in geofences so you can get alerts for non-compliance or early warnings of problems.

TEST ALTERNATIVE KPIs

Want to know how you would perform under different metrics? No problems. Because we store all the data, we can test different KPI thresholds, measurements or results historically and currently. This is especially important for contract renegotiations or tenders where you may need to agree to enhanced metrics. This allows you to test how you currently perform to negotiate the best outcomes. We can also test abatement or disruption scenarios by simulating the network under bespoke modifications.

PRE-CONFIGURED DATA FEEDS

We have 'out-of-the-box' data source configurations, including AIS (marine Automatic Identification System), SCADA, Rail Signalling systems, vehicle telematics tools (CANBus) plus apps or devices we can install in your fleet.

SENSE CHECKING ALGORITHMS

If your network operations have complicated patterns or conflicts, e.g. loops or on-the fly changes to stopping sequences, OPS will identify discrepancies and automatically select and remove the outliers.

Want to know more?

Want to know more about a specific topic? Please contact us and we’ll get back to you as soon as possible!

OPS Showcases

Check below for how OPS is being used in different settings to demonstrate the power of data.

Monitoring KPIs for Sydney's Ferries

OPS is being used to monitor the on-time-running performance of Sydney's ferries. The vessel locations are sent to OPS, which then builds a performance model (by combining the timetable and vessel allocation) to determine whether the fleet is running on time (and to its threshold). It has also been used to trial alternative KPI metrics (different delay thresholds, different measurement points) so that the customers can be sure that they're getting the most robust service possible. The mapping overlay is used in the operational control room, and the simple web output is used by the business to track the current day's live operating performance.

NEWSFLASH: OPS and Transdev won the ITS Australia Excellence in Transport Data award at the 2023 awards.

OPS Usage

Public Transport Operator

OPS provides live and historic KPI calculations to monitor and track your own KPIs. Useful where you don't have complex systems to measure your current KPIs, or your client measures KPIs for you, leaving you in the dark about how you perform, what the root cause is for problems, and how to improve your performance. It is enormously useful where you have to re-tender for contracts as it puts you in control of your own operational data. No data set or KPI calculation is too complex as we build the precise calculations to match your network. It is quick to set-up and deploy.

Logistics Terminal Operator

OPS can determine how your terminal is operating, who is late delivering goods, who is early, where vehicles take more time than they should to pass through the terminal, who the best operators are, how different truck types progress through your terminal, and how you're performing on compliance and efficiency. OPS takes feeds from your existing network systems, including terminal loading systems, internet of things (IoT) systems, or traditional SCADA-based check points.

Port Authorities

You can monitor through your AIS feeds where vessels are and plan to be, and measure shipping lanes, channels, wharf occupation, congestion and test what-if events (e.g. block certain areas and test what would happen). We can combine OPS with our NetworkSim product to simulate alternative patterns of usage. This will allow you to ensure that your operators are working in the best, most efficient and compliant ways.

Bus Operator

The OPS Safety Module is deployed for a public transport operator to monitor driver safety in real-time time. The OPS Safety Module back-end is carefully calibrated to set a reasonable baseline for each of your drivers, and monitors real-time CAN bus driving events to provide warnings in potentially dangerous situations.

About OPS

Mobility affects us all and is one of the key drivers for an efficient economy. A technological revolution is causing the industry to rapidly change, driven by the vast availability of high quality data. Now is the time to put this data to use and fuel innovative initiatives.

When our clients started saying that they couldn't properly monitor their KPIs, or that they were given KPI results without knowing in detail how they were produced, we decided to rise to the challenge. We have dedicated ourselves to boost efficiency and innovation by using data to its full potential and OPS is one of the key parts of that vision.

We combine our years of experience in the mobility and logistics sector with creativity, pure data science and our love for coding to build the applications of tomorrow. The availability of enormous amount of computing power in combination with multiple new data sources ask for a new approach in the industry. Gone are the days of guesswork in KPI mapping, and gone are the days of big, expensive, hardware-driven platforms.

Our goal is to provide insights and boost performance while doing what we love. Interested in what we can do for you? Check out our demos, our solutions or get in touch. We would love to hear from you!

Converting real-time data into real-world measures